Question 1

What sizes are available?

Accepted Answer

We offer S, M, L, XL, and XXL. Our model is 6'2 and wears size L for reference.

Question 2

How long does shipping take?

Accepted Answer

For Tanzania: same day to 5 days depending on your city zone. Southeast Asia: 3–5 days. Rest of Africa: 3–7 days. International: 8–15 days. All times are from dispatch.

Question 3

How are shipping costs calculated?

Accepted Answer

Shipping depends on your region. For Tanzania, rates are zone-based by city (8,000–20,000 TZS). Southeast Asia: $3–5. International: $12–15. Check the Delivery page for full details.

Question 4

Can I return or exchange my order?

Accepted Answer

We accept returns within 7 days of delivery for unworn, unwashed items with tags attached.

Question 5

How do I track my order?

Accepted Answer

Once your order ships, you'll receive a tracking number. Use our Order Tracking page to check your status.

Question 6

What is the fabric quality?

Accepted Answer

All GANSE tees are made from 100% Cotton at 310 GSM — heavyweight, durable, and premium feel.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Shipping costs and times vary by destination.

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